I won’t insult your capabilities by quoting statistics for mobile verses laptop/desktop opening of emails. We all know the argument is over. You should now design initially for mobiles and then expand for other devices, the reverse of what used to be the norm. So how do you go about it? The good news is … READ MORE »
For data to be effective it must be relevant, accurate and current. The most significant benefit of email marketing is that there is no other method of marketing where the three requirements are satisfied so completely. So it might seem a little odd to suggest you should try other ways of obtaining data. There is … READ MORE »
The most useful lesson I learned at art college was that I lacked talent. I was in the same lectures as those with real ability, one or two of whom went on to be quite famous in graphic design. You'd think I'd stand no chance but I completed my course with distinction despite my potential … READ MORE »
I am a regular customer of an international software company. They have a reputation for value for money products, one which I find well deserved. I am a subscriber to their email marketing list and buy two or three items every year. Where they fail is in the execution of their email marketing campaigns. A … READ MORE »
Free email marketing templates are one of the most accessible tools available to SMEs. They reduce design costs, speed up production, and eliminate the need for an in-house design team. But how effective are they – really – and how often should you be changing yours? Let's break it down. Templates vs Custom Design Teams: … READ MORE »
If you're in ecommerce, you've likely seen it happen: the algorithm sends a curious browser to your product page, they nose around, check out your glowing testimonials – and then head to Google to see what people really think. This is exactly what happened to me when I got bombarded with Facebook ads from a camping gear … READ MORE »
A Shortcut to the Spam Folder A recent feature in Which? – that bastion of consumer trust – had a headline that should make any email marketer sit up: "Dodgy pricing tactics exposed". And they weren't pulling punches. In the wake of the Ticketmaster backlash and the growing spotlight on misleading pricing, this is the kind of attention … READ MORE »
The email copy is done. The CTA is strong. The layout looks epic. Now all that's missing from your email campaign is the image – the visual cue that stops the scroll and sells the click. Cue the great stock image safari. You open your favourite stock image site, type in a keyword, and suddenly you're knee-deep … READ MORE »
In email marketing, the hooks we use to hang our campaigns on have shifted. What once turned heads might now barely get a glance. If we want clicks, conversions, and loyal subscribers, we need to make sure we’re highlighting the right features – the ones that matter most right now. The success of any email … READ MORE »
When KPIs were introduced to a company I worked for, it was a requirement to support them enthusiastically and, having a certain ambition to go further at that time, I supported them enthusiastically. I’ve seen the flip charts. I’ve seen the PowerPoint presentations. I’ve seen successes. I’ve seen failures. One thing that I have seen … READ MORE »