Tag: email marketing

Email Templates: Keep or Change?

Free email marketing templates are one of the most accessible tools available to SMEs. They reduce design costs, speed up production, and eliminate the need for an in-house design team. But how effective are they – really – and how often should you be changing yours? Let's break it down. Templates vs Custom Design Teams: … READ MORE »

Should you anonymise email data?

We recently covered what personal data is, albeit in the form of a brief overview, and there is a lot more to it than can be covered in 500 or so words. Come to that, 1000 words. It’s involved. It’s complex. It can get you into severe trouble with the ICO. It can cost you … READ MORE »

Win over the email list doubters

Let’s be honest – email marketing doesn’t always get a standing ovation. To some, it’s synonymous with spam, inbox clutter, or pushy sales tactics. But those perceptions, while understandable, are outdated – and it’s our job to shift them. If someone is hesitant to join your email list, that’s a concern worth listening to. Because … READ MORE »

Dodgy Pricing Tactics in Email Marketing

A Shortcut to the Spam Folder A recent feature in Which? – that bastion of consumer trust – had a headline that should make any email marketer sit up: "Dodgy pricing tactics exposed". And they weren't pulling punches. In the wake of the Ticketmaster backlash and the growing spotlight on misleading pricing, this is the kind of attention … READ MORE »

Why Your Emails End Up in Spam?

You did everything right. You followed the spam laws. You got consent. You even triple-checked your footer. So why are your emails still vanishing into the black hole of the spam folder? Here's the uncomfortable truth: compliance doesn't equal deliverability. Just because you're playing by the rules doesn't mean the inbox gatekeepers are letting you in. … READ MORE »

Is Your Email List Personal Data Under UK GDPR?

Spoiler: it probably is. And that matters – a lot. Because if your email marketing list contains personal data, then UK GDPR rules apply. That means obligations, responsibilities, and a serious risk of fines or claims if you mess it up. If that gave you a mild adrenaline spike – good. You're paying attention. What Is Personal Data, Really? The … READ MORE »

How Often Should You Send Marketing Emails?

There’s a simple answer. And an unhelpful one. The best email frequency is the one that delivers the highest ROI. That’s it. Not very satisfying, is it? Because what works for one email marketing campaign can fail for another. The Problem: There Is No Universal Answer Marketers love benchmarks. “Send two emails a week.” “Stick … READ MORE »

FOI & Email Marketing Compliance Made Simple

Compliance isn’t exciting. Until it becomes urgent. For email marketing companies handling large volumes of personal data, compliance isn’t just a legal requirement — it’s part of your credibility. And while most focus on GDPR, there’s another area that’s often misunderstood or ignored: Freedom of Information (FOI). The Problem: Misunderstanding Your Obligations FOI doesn’t apply … READ MORE »

Secure Your Email Data Before It’s Too Late

Data loss rarely feels urgent — until it happens. Your email marketing data sits quietly in the background, powering campaigns, segmentation, and revenue. It feels safe. It feels permanent. It isn’t. One failure. One breach. One missed backup. That’s all it takes. And when it goes wrong, it’s not just data you lose. It’s trust, … READ MORE »

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