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Do you need to assign a Data Protection Officer?

The good news is that you almost certainly do not. There is no requirement for a Data Protection Officer (DPO) just for email marketing lists and various HR functions unless you are a public authority, track online behaviour or process special categories. If in doubt go to:  So that’s it, you might think; no wasted … READ MORE »

Breaches of personal data and the GDPR

The General Data Protection Regulations (GDPR) has a lot to say about what you should do if you think you have been subject of a personal data breach. You might think that all you have to worry about is the addresses in your email marketing lists, but it goes much further than that.  The first … READ MORE »

Planning for a data breach

The General Data Protection Regulations (GDPR) will have a great influence on email marketing. Recently we mentioned the way in which the GDPR defines personal data breaches and how to recognise them. Let’s look at how to plan for them. Training You will need to ensure that your data controller, data processors, and everyone else … READ MORE »

Personal data breach – what to do?

Email marketing is particularly vulnerable to personal data breaches and as such we must have procedures in place should the worst happen and everyone in your company must know what they should. Failure to conform to the requirements could be more costly than the loss of data. We’ve recently covered what a data breach is, … READ MORE »

How to recognise a data breach?

The first half of 2018 is likely to be dominated by the new General Data Protection Regulations (GDPR). The effects on email marketing are not overwhelming but there is a lot to note in the details. We will do our part in pointing out what to do in the run up to the go-live date … READ MORE »

What is a Data Breach?

Everyone in email marketing should be finalising their procedures to ensure conformity with the requirements of the General Data Protection Regulations (GDPR). The fact that there is much that is common to the regulations it replaces is something to be wary of. The wording is similar, as one would expect given that it comes from … READ MORE »

What happened with data in 2016?

2016 was a turbulent time for email marketing although perhaps not as concerning as the pundits suggested it would be. We went from tragedy to, at worst, tragedy put of. Brexit terms are unlikely to be settled for some time and uncertainty is the enemy of commerce. We have had suggestions, promises and pointers, but … READ MORE »

Preparing for the EU data protection rules

Whilst all companies deal with the personal details of customers, the EU General Data Protection Regulations (GDPR) is of especial interest to those involved in email marketing. The requirements of the new rules, although unlikely to be law before 2018, are such that planning needs to start soon. Implementation of the plans should start only … READ MORE »

Guidelines for Data Controllers

The Information Commissioner’s Office (ICO) has just issued timely advice in the form of Guidelines (see below for link) with regards to the duties and responsibilities of data controllers (controllers) and data processors (processors) which is especially pertinent for those engaged in email marketing. The Guide contains a considerable amount of information on the differences … READ MORE »

Responsibilities for Data in Email Marketing

There is a certain degree of confusion as to the comparative responsibilities of data controllers (controllers) and data processors (processors). If you have data, you must have a controller. To put it simply, it is their responsibility if it all goes wrong. They have a distinct legal responsibility. Processors work under controllers. If they make … READ MORE »

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